5.29.2012

Honestly?


Hello, my name is Janelle, and I have a blog.

I also have five children, so my blog has been completely ignored a bit neglected of late. In fact, you may have wondered if I had forgotten its existence. I assure you, I have not.

I make no promises about the frequency of future posting, but I am going to make an attempt to update this a little more often than has been the case.

So, without further ado, a post for you.

I have been wanting a Silhouette (craft cutter for those of you uninitiated) since I heard of their existence a couple of years ago. However, I was not about to spend that kind of cash on a toy. So whenever giveaways would pop up in the blogosphere I would enter and cross my fingers.

Well, all those entries crossed fingers apparently paid off, and at the end of April I was notified by the girls of Shanty-2-Chic that I had won their Silhouette Cameo giveaway. To say I was excited would be an understatement. There my have been (soundless) shrieking involved. (It was soundless because it was near midnight when I got the email and no amount of excitement is worth waking kids over.)

I promptly sent them my contact information and a couple of weeks later I got a lovely package on my doorstep.

While you might now be expecting pictures of all the wonderful projects that I've been doing, I'm sorry to disappoint. As it turns out, projects require time, and that's at a bit of a premium. But I've been playing around in my spare moments, and one of these days soon I'm going to bust out something amazing.

But this IS where the story gets a little more interesting. (At least, I thought so.)

A week or so later I was changing Morty's diaper before loading him in the car to go get Ella from school, when a FedEx truck pulled up in front of my house. (The changing table faces a window out to the street.) I was a bit perplexed because I couldn't think of anything I was expecting. The driver carried a large-ish box to the door and then took off. I pulled it inside and realized it was another Silhouette Cameo.

Immediately I thought of several people that would love to be surprised with a Cameo, and then pondered how much I could get for it on eBay and what fun things I could do with the cash. But I never really entertained those thoughts because, of course, the only right thing to do was to contact Silhouette.

I entered the number into my phone and called them while sitting in the pick-up line at the school. After explaining my situation, I was transfered "upstairs," (I can only assume to management), where I told my story again. The man on the other end of the phone almost seemed annoyed. It was fairly obvious he was not routinely trained on customer service.

His solution was, "Well, you'll just have to ship it back to the return address."

"...At my own expense?" I queried.

I guess he realized that was absurd, and he hemmed and hawed and finally took my address and email and said he would have someone send me a shipping label.

I guess I was naively expecting some gratitude, or even just acknowledgment of my honesty, because I obviously could have just kept the thing.